Business Communication


Frequently Asked Questions

The 7 Cs stand for: clear, concise, concrete, correct, coherent, complete, and courteous. Though there are a few variations. You can use the 7 Cs as a checklist in your written and spoken messages.

The four main types include upward communication, downward communication, lateral communication, and external communication. The upward, downward, and lateral communication types refer to internal business communication or information exchanged within an organization.

The importance of business communication lies is enhancing productivity, managing conflict, achieving business goals, maintaining a professional image, building credibility, facilitating decision-making, and customer service.

The fundamental parts of a communication system are sources, input transducers, transmitters, communication channel receivers, and output transducers.

Communication is the lifeblood of business as it provides necessary information in formulating business plans and policies. It also ensures effective performance of business activities like production, distribution, finance, warehousing etc.

There are five key barriers that can occur within a company: language, cultural diversity, gender differences, status differences and physical separation.